Welcome to www.houseshifters.com!!!

These terms and conditions outline the rules and regulations for the use of our website portal www.houseshifter.com (owned by PANJ SOLUTIONS PVT. Ltd.) (hereinafter known as “Houseshifters”).

By accessing this website portal, we assume you accept these terms and conditions in full. Do not continue to use Houseshifters website portal if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website portal and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Houseshifters. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies:

We employ the use of cookies. By using Houseshifters website portal you consent to the use of cookies in accordance with Houseshifters ‘s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

License:

Unless otherwise stated, Houseshifters and/or its licensors own the intellectual property rights for all material on Houseshifters. All intellectual property rights are reserved. You may view and/or print pages from Houseshifters ‘s website portal for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Houseshifters’s website portal
  • Sell, rent or sub-license material from Houseshifters’s website portal
  • Reproduce, duplicate or copy material from Houseshifters’s website portal
  • Redistribute content from Houseshifters’s website portal

Hyperlinking to our Content:

The following organizations may link to our Web site without prior written approval:

  • Government agencies
  • Search engines
  • News organizations
  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
  • com community sites;
  • associations or other groups representing charities, including charity giving sites,
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms whose primary clients are businesses; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Houseshifters; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to Houseshifters. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 1-2 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Houseshifters ‘s logo or other artwork will be allowed for linking absent a trademark license agreement.

Reservation of Rights:

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website:

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability:

We shall have no responsibility or liability for any content appearing on Houseshifters regarding any third-party service provider’s data / content. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Rules of Conduct for Service Users:

At Houseshifters, we prioritize the safety, security, and integrity of our community. By using our platform, you agree to abide by the following rules of conduct:

  • Providing Personal Information: While you are not required to sign up or create an account to access information or hire services on Houseshifters, we may request basic details such as your name, phone number, address, and email when you hire services. We assure you that we will keep your details safe and secure and will not spam your email or phone number with unwanted messages. However, you acknowledge that you are responsible for the information you provide, and Houseshifters will not be liable for any inaccuracies or consequences arising from such information.
  • Platform Role: Houseshifters serves as a platform connecting users with nearby service providers. We act solely as an intermediary and do not provide services directly. Therefore, we are not responsible for any issues, damages, or consequences that may arise from interactions with service providers.
  • Sharing of Information: By utilizing House Shifters to find the moving services,
    • You consent to share your information with our matched service providers or affiliated channel partners. This ensures a seamless experience in facilitating the provision of services.
    • You agree and give consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, you further authorize the Company to share/disclose the information to any third party service provider or any affiliates, group companies, their authorized agents or third party service providers.
  • Verification of Service Providers: While we endeavor to verify the credentials of our partner service providers, it is advisable that you also verify their credentials independently. Houseshifters will not be responsible for any disputes or issues between you and the service provider.
  • Acceptance of Service Terms: You agree to be bound by the terms and conditions of the service provider from the time you engage their services until they are completed. If you do not agree to the service provider’s terms and conditions, you should not proceed with using their services.
  • Safety Measures: You are responsible for ensuring the safety of service providers when they are on your property by taking necessary safety precautions.
  • Revision of Price Estimates: Service providers may revise their price estimates if you decide to extend services or request additional services.
  • Liability for Loss or Damage: In the event of any loss or damage incurred By you or service provider as a result of using services through Houseshifters, you understand that service providers are independent parties, and Houseshifters is not responsible for any such incidents.
  • Prohibited Actions: As a user of Houseshifters, you agree not to engage in the following prohibited actions:
    • Posting false or fake service requests or personal details.
    • Avoiding calls and messages after requesting services or estimates.
    • Refusing to pay after receiving required services.
    • Posting requests, committing to purchasing, or negotiating prices with no intention of paying.
    • Misusing any options offered by Houseshifters in relation to the use or purchase of services.

By adhering to these rules of conduct, you contribute to maintaining a safe, trustworthy, and reliable community on Houseshifters.

Rules of Conduct for Service Providers:

At Houseshifters, we strive to maintain high standards of professionalism and service quality. As a service provider associated with us, you are expected to adhere to the following rules of conduct:

  • Registration and Documentation:
    • Service providers must create an account on the Houseshifters website.
    • Submission of necessary documents such as licenses, GST registration, PAN, Aadhaar, Company registration, and Company address proof is mandatory.
    • Houseshifters reserves the right to verify or inspect original documents provided by service providers.
  • Accuracy of Information:
    • Service providers must provide accurate and genuine information while creating their accounts. Providing false or misleading information is strictly prohibited and may result in account termination.
  • Account Security:
    • Service providers are responsible for safeguarding the security of their account credentials (ID and password).
  • Branding and Representation:
    • Service providers must use their original brand name and logo on the platform.
    • Images and videos posted by service providers should accurately represent their services.
  • Communication consent:
    • You agree and give consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, you further authorize the Company to share/disclose the information to any third party service provider or any affiliates, group companies, their authorized agents or third party service providers.
  • Professional Conduct:
    • Service providers are expected to maintain a polite and courteous demeanour when interacting with customers.
    • Excessive client complaints may lead to the removal of a service provider from the platform.
  • Adherence to Terms and Parameters:
    • All partner service providers must strictly adhere to the terms and parameters set forth by Houseshifters.
    • Non-compliance with our policies may result in the cancellation of accounts.
  • Responsibility and Liability:
    • Houseshifters will not be held responsible for any disputes or issues arising between service providers and service users.
    • Customers have the right to take legal action against service providers who fail to fulfil their commitments.
  • Customer Enquiries and Estimates:
    • Service providers must provide written estimates to customers.
    • Contacts with customers should be made using the service provider’s original name, and using multiple names to solicit business is prohibited.
  • Prohibited Activities:
    • Service providers are prohibited from selling customer enquiries to other service providers.
  • Blacklisting:
    • Houseshifters reserves the right to blacklist any service provider associated with us in the event of excessive customer complaints or non-compliance with our terms and conditions.

By adhering to these rules of conduct, service providers contribute to maintaining the reputation and integrity of the Houseshifters platform.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Governing Law:

This terms & conditions will be governed by and construed in accordance with the laws of India, without regard to its conflict of law rules. The exclusive jurisdiction for any kind of dispute will be Ahmedabad, Gujarat, India.

Contact Information:

If you have any questions about these terms and conditions, please contact us via email at contact@houseshifters.com or call at 022 48963977.